Remote Online Notarization FAQs

  • Call, email, or click on the Book Now link to book a time that is convenient for your client.

    • ​When your appointment is scheduled, we will email you a confirmation email with the details of your e-Closing.

    • Your notary will email the meeting attendee links to all the attendees and ID verification emails to the signers.

    • The signers and attendees will meet the notary for the e-Closing.

    • After the notarization is complete, the notary will email the link to download the closing documents to the e-Closing requestor.

    • The invoice to pay for your e-Closing will be emailed to the e-Closing requestor.

  • Meetings are available by appointment only. The sessions days and times are Monday–Friday, 9:00 am — 5:00 pm Eastern Standard Time.

    • You are connected with a remote online commissioned notary public via a live audio-video call.

    • The notary public confirms the signer's identity using identity proofing software such as knowledge-based authentication and credential analysis

    • Just like a traditional notarization signing, the signer's and witnesses sign the documents electronically and then the notary signs and places their digital notarial seal on your documents.

    • Once the documents have been signed and notarized, your notary notify you your documents are ready for download.

  • Yes! We only use Notary Publics commissioned by the Commonwealth of Virginia which authorizes their notaries to perform notarial acts online.

  • Yes, we have notarized real estate documents for signers located inside and outside of Virginia and the United States, as long as the property address is located within the United States.

    Please Note: Interstate recognition of notarial acts is well established. Since we do not provide legal advice, please verify with the intended recipient of your document(s) to confirm their specific requirements for accepting electronically signed and notarized documents. There are no refunds if the recipient does not accept remote online notarized documents.

  • Yes, it is. In 2011, Virginia became the first state to authorize its notaries to notarize documents remotely via live audio-video technology. These online notarizations are accepted across the country due to a long-standing body of laws in each state that specifically provides for recognition and acceptance of out-of-state notarizations. In addition to laws in each state recognizing and accepting common out-of-state notarizations, the Full Faith and Credit Clause of the US Constitution may provide an additional basis for states to accept out of state notarizations. Certain states and public agencies have specific additional requirements and limitations for accepting electronically signed documents and out-of-state notarizations, and not all documents may be electronically-signed. We always recommend checking with your intended recipient to confirm their acceptance of online notarizations.

  • Our primary focus is real estate documents:

    • Seller

    • Buyer

    • Refinance

    • HELOC

    • Warranty Deeds

    • Power of Attorney

  • Many transactions require more than just a notary and signer. If you are signing a document that requires a witness, you will have to provide your own witnesses. We can add them to your remote online closing session.

    *Please note: Witnesses must be at least 18 years old. Witnesses must be of sound mind and have the capacity to witness. Witnesses must not be a beneficiary or party of the legal document.

  • The photo IDs listed below are frequently accepted as a primary form of ID but requirements vary by state. All forms of identification must be valid and unexpired. All IDs must include a photographic image of your face:

    • U.S. State-Issued Driver’s License

    • U.S. State-Issued Photo ID Card

    • U.S. Government Issued Passport

    • Foreign Government Issued Passport

    • Foreign Government Issued Driver's License

    • Foreign Government Issued Photo ID Card

  • No. We do not have a physical office location that you can come to. The addresses displayed in our ads and on our website are for written correspondences and mailing purposes only. Our services are strictly remote online by appointment only.

  • Yes! We can accommodate multiple signers, from any location. Each attendee must provide a separate email address.

  • Do not sign your documents before you upload it.  We use electronic signing (e-signing) technology that requires no additional hardware on your end.  When you are in session with a notary, you will e-sign your name onto the document. We embed a number of security features into the document to protect the validity of your signature.

  • You will need to meet the following system requirements in order to connect with us online successfully.

    • Minimum Required – 15 Mbps download speed / 15 Mbps upload speed

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    • Access to a desktop or laptop computer with a webcam and microphone.

    • Google Chrome web browser, which can be easily downloaded from Google

    • Reliable high speed internet connection at the closing time. It is recommended at least 10 MBps upload speed

    • A document eSigned or eNotarized can be viewed using most modern PDF readers, such as Adobe Reader